Regular Building Hours
6:00 a.m. to 1:00 a.m. - 7 days a week
Holiday Hours
The RA Centre will be closed Christmas Day (December 25) and
New Year’s Day ( January 1). On all other major holidays, the RA Centre will be operating on reduced hours. Please check with Member & Guest Services for details.
Getting to the RA
The RA Centre’s Riverside Drive site is easily accessible from all parts of the region. Those who drive can take advantage of free parking while visiting the Centre. If travelling by OC Transpo, disembark at Billings Bridge Transit Station. Look west and you will see the Centre; it’s a short walk west from the station.
Address
RA Centre, 2451 Riverside Drive,
Ottawa, Ontario
K1H 7X7
Tel. : (613) 733-5100
Fax. : (613) 736-6234
e-mail: racentre@racentre.com
Accessibility
The RA strives to make all its programs and services available to all persons with disabilities. However, due to the limitations of some facilities and the physical demands of some activities, this is not always possible. Members are encouraged to consult with Ross Rankin at (613) 733-5100 (324) or by e-mail at rrankin@racentre.com to confirm whether the Association can meet your expectations.
Comments, Questions and Concerns
Our most important concern is you. The RA needs the benefit of your viewpoint, observations and impressions. Your opinion is greatly valued. Please feel free to direct your comments to any one of the management team.
Other Important Notes
Safeguarding Your Valuables
The RA encourages members to take precautions with their valuables while at the RA. If you choose to leave your valuables in your car, ensure they are out of sight. You should also make sure your car is locked at all times. There are half lockers in each of the locker rooms and wallet lockers in the East and West lobbies and the LifeFIT Centre. These are available for your use free of charge (see staff for a token). We encourage you to secure all personal belongings in these lockers and place a lock on the hasp. The RA Centre is not responsible for lost, stolen or damaged items.
Parking Policy
Free parking is available to RA members and guests while participating in activities on-site at the RA Centre.
Refund Policy
The Refund Policy is published on the reverse side of your RA receipt. In general, refunds are not given. All requests for refunds must be made in writing and directed by e-mail to mlcoade@racentre.com. Please include a phone number with all requests made by e-mail. |
