RA Pickleball

ON-LINE PRE-BOOKING (RESERVATION) PROCEDURES

Some anomalies are bound to arise as we transition to this new system.  Thank you in advance for your understanding and patience.



How to Book a Court on-line

Login to your PlayRA on-line registration account.

As a current member of the RA Pickleball Club you already have an account. DO NOT CREATE A NEW ONE. Please call Member Services at 613-733-5100 or email info@racentre.com if you encounter any difficulties logging in.

Once you have logged in, you will be on the Home page. Please select "Schedule a visit" on the right hand side of the screen.

 


This will take you to the Online Booking page.

  • Select RA Centre from the drop-down menu under Facilities - Club - Be sure to do this first! 
  • Select either Pickleball All Level Play Booking or Pickleball Member Court Booking under Category
  • Select your activity under Activities
  • Click on green View Timetable button at lower right of screen

  • Select the date for which you wish to book. You will now see all the available time slots.
  • Courts may be booked up to 3 days in advance. Although you can view available time slots beyond this timeframe, you will not be able to book courts more than 3 days in advance. 
  • Each time slot will have a number below the arrow, this is the number of courts available during this time slot. If you notice FULL this means there are no available courts during this time slot.
  • Click on the time you wish to book.

 

In the court booking window you will now have the chance to select the court you wish to book if you are reserving a Pickleball Member Court Booking. Note: You will skip this step if you are pre-booking a Pickleball All Level Play time slot.

  • Click on Select a Space and choose a court from the drop-down menu

  • To prevent non-members of the Pickleball Club from booking a court a fee of $1,000 has been applied. This will be discounted to $0.00 for all individuals with a valid RA Pickleball Club Membership. If you do not see the reduction in fees please call the Member Service desk to ensure you are using the correct account linked to your membership.

  • Click on Buy Now
  • You will be taken to your Cart

 

  • Click on Continue and proceed to confirm your booking
  • Once you have selected I accept the terms & conditions click Confirm
  • You will receive an email confirming your booking.




How to View and or Cancel a Booking

In the event you wish to cancel your Booking you can easily do so from your account. Please note if the booking was completed through the Member Service desk you will need to cancel through them.

Bookings must be cancelled 48 hours in advance.

  

Login to your PlayRA on-line registration account.


Once you have logged in, you will be on the Home page. Please select “View Programs” from the left panel.

 

 

You are now on the View bookings page

  • Select “Drop in Bookings” 

To cancel a booking, simply select the booking time and hit the red “Cancel” button.

Confirm cancellation.