Experience the RA – Safety protocols are in place.

The RA Centre is here for you, helping to keep you and your family safe, healthy and connected. Join a program, take a class or try something new. Book your activity today and discover Ottawa’s best choice for recreation, sports and fitness. Everyone is welcome.

In order to provide you with safe and attentive service as we gradually re-open, we have put many measures in place to help us ensure your health and that of our employees. We have fully complied with the public heath guidelines provided by the federal and provincial governments.

Our team remains at your service during these exceptional circumstances and we would like to sincerely thank you for the support that you have shown us.

Some of these measures could slow down service or cause waiting times. We will try to minimize their impact on your experience. Your understanding and cooperation make a difference, and we are very grateful. Accompanied by our staff, we’re moving forward, motivated by the same passion to serve, to be bold, and to innovate.

For your comfort and safety –

• We will continue to follow any COVID-19 mandates set out by the Ontario government.
  
  
• While the mask mandate was lifted in the spring, we strongly encourage you to continue wearing your mask. Over the past 2 plus years, efforts to fend off COVID-19, like masking and diligent hand washing have helped us all experience fewer colds and flus.
  
  
• Please be kind and respectful of others’ choices and the fact that everyone has different needs and comfort levels.
  
  
• Please remember, to keep doing your part to protect yourself and others and stay home if you are feeling unwell.
  
  
• Sanitizing your hands is recommended at the entrance and exit of the facility. Disinfecting stations have been installed throughout the facility and we encourage you to hand sanitize frequently.
  
  
• Cleaning and sanitizing protocols have been increased.
  
  
• Protective acrylic partitions have been installed at member service areas. 
  
  
• Payment is accepted by debit or credit cards only (Mastercard & Visa). No cash.
  
  

If you are hesitant to visit for whatever reason, we would encourage you to reach out to one of our staff members to have that conversation. We would certainly love the opportunity to share with you the details of the work we are and will continue to do to help keep you safe.   

We look forward to welcoming you!